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2 Factor Authentication is now Available for Smarthub!

Wednesday | January 15, 2025
All News

You're busy. You've got a lot on your plate. The last thing you need to worry about is the security of your utility account.

 

However, with the rising threat of phishing attacks targeting customers of America's electric utilities and telecoms, your personal information could be at risk.

 

Phishing attacks are a sneaky way for cybercriminals to trick you into revealing sensitive information, like your login credentials or financial details. These are not system breaches or applications being hacked but social engineering attempts. They might send fraudulent emails or texts that look legitimate, hoping you'll click on a malicious link or give them the information they want, such as login credentials.

 

That's where MJM Electric comes in. To combat the threat of phishing attacks, we're introducing an extra layer of protection for your SmartHub account: Two-Factor Authentication (2FA).

 

(2FA) will allow us to satisfy our commitment to protecting your account while giving you the trusted confidence of secure transactions.

 

With 2FA, you'll know your account is much safer from unauthorized access. It's simple: you'll enter a unique code sent to your phone or email in addition to your usual login details. This makes it way harder for cybercriminals to get into your account, even if they somehow manage to get your password.

 

Take control of your account security and enroll in 2FA today! Visit https://mjmec.smarthub.coop/ui/#/login to get started.   

 

We are asking you to stay vigilant! Don't click on links or give out personal information in response to emails or texts you weren't expecting. If you have any questions or concerns about phishing or 2FA, our customer support team is always here to help.

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MJM ELECTRIC COOPERATIVE

  • 18300 Shipman Rd - Carlinville, IL
  • (217)-707-6156
  • Non-Discrimination Policy

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©2025 MJM Electric Cooperative. All Rights Reserved.

  • About Us
    • Contact Us
    • What is a Cooperative?
    • How We're Governed
    • Where We Serve
    • Careers
    • About Touchstone Energy
  • Billing
    • Pay Your Bill
    • Billing and Payment Options
    • 2025 Rates
    • Rate Calculator
    • Understanding Your Bill
    • Understanding Demand
    • SmartHub Help
  • Outage Center
  • News & Events
    • Newsletters
    • Regular Board Meeting Minutes
    • Annual Meeting
  • Community
    • Operation Round Up
    • Scholarships
    • Youth Day & Tour
    • Creating Entrepreneurial Opportunities (CEO)
  • Find Ways to Save
    • Energy Saving Tips
    • PowerMoves Rebates
    • Renewable Energy Interconnection
    • IRA Tax Credits
    • New Home Construction Tips
    • Co-op Connections
  • Member Information
    • Capital Credits
    • Member Information Packet
    • Tree Trimming
    • Outdoor Lighting
    • Avoiding Energy Bill Scams
    • Generator Program
    • EV Info
  • Service Requirements