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SmartHub Help

What is SmartHub

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Click the buttons below to view handy "how-to" guides and videos for using our SmartHub Program for easy account access!

(Please note that the following tutorials have been made by SmartHub to be used at other companies as well, not just MJM, and may reference features that are not available for MJM members.)

How to...

  • Website
  • Android
  • Apple (iOS)
Sign Up

Sign up Instructions (PDF)

 

Manage Payment Methods

Manage Payment Options Instructions (PDF)

 

Pay your Bill

Pay Your Bill Instructions (PDF)

 

View Payment History

View Payment History Instructions (PDF)

 

Manage Auto Payments

Manage Auto Payments Instructions (PDF)

 

Manage Notification Contacts

Manage Notification Contacts Instructions (PDF)

 

Manage Notifications

Manage Notifications Instructions (PDF)

 

Report an Outage or Service Issue

Report an Outage or Service Instructions (PDF)

 

Use the News Feed

Use the News Feed Instructions (PDF)

 

Contact us using SmartHub

Contact us Using SmartHub Instructions (PDF)

 

Install the Free App

App Installation Instructions (PDF)

 

Change your Password

Change your Password Instructions (PDF)

 

Manage Payment Methods

Manage Payment Methods Instructions (PDF)

 

Pay Your Bill

Pay Your Bill Instructions (PDF)

 

View Payment History

View Payment History Instructions (PDF)

 

Manage Auto Payments

Manage Auto Payments Instructions (PDF)

 

Review Usage Data

Review Usage Data Instructions (PDF)

 

Manage Notifications

Manage Notifications Instructions (PDF)

 

Report an Outage or Service Issue

Report an Outage or Service Issue Instructions (PDF)

 

Use the News Feed

Use the News Feed Instructions (PDF)

 

Contact us using SmartHub

Contact us using SmartHub Instructions (PDF)

 

Install the Free App

Install the Free App Instructions (PDF)

 

Change your Password

Change your Password Instructions (PDF)

 

Manage Payment Methods

Manage Payment Methods Instructions (PDF)

 

Pay Your Bill

Pay Your Bill Instructions (PDF)

 

View Payment History

View Payment History Instructions (PDF)

 

Manage Auto Payments

Manage Auto Payments Instructions (PDF)

 

Review Usage Data

Review Usage Data Instructions (PDF)

 

Manage Notifications

Manage Notifications Instructions (PDF)

 

Report an Outage or Service Issue

Report an Outage or Service Issue Instructions (PDF)

 

Use the News Feed

Use the News Feed Instructions (PDF)

 

Contact us using SmartHub

Contact us using SmartHub Instructions (PDF)

 

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©2021 MJM Electric Cooperative. All Rights Reserved.

  • Home
  • About Us
    • Contact Us
    • What is a Cooperative?
    • How We're Governed
    • Where We Serve
    • Careers
    • About Touchstone Energy
    • Meet Our Team
  • Billing
    • Billing and Payment Options
    • 2021 Rates
    • Pay Your Bill
    • Rate Calculator
    • SmartHub Help
    • Understanding Your Bill
  • Outage Center
  • News & Events
    • Annual Meeting
    • Regular Board Meeting Minutes
    • Newsletters
  • Community
    • Operation Round Up
    • Creating Entrepreneurial Opportunities (CEO)
    • Scholarships
    • Youth Tour
  • Find Ways to Save
    • PowerMoves Rebates
    • Together We Save
    • Usage Monitor Check-Out Program
    • New Home Construction Tips
  • Member Information
    • Member-Owned Generation (For Wind, Solar, Etc.)
    • Outdoor Lighting
    • What Are Capital Credits?
    • Engineering Forms
  • Service Requirements
  • Vegetation Management