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MCM IVR Payment Downtime Window (10/12/2024)

Friday | October 11, 2024
All News

Starting on Saturday, October 12th at 11:00 PM CST and going to 6:00 AM CST on Sunday, October 13th, the payment gateway used with MultiChannel Messenger (MCM) IVR for payments is migrating to a new production environment. During this maintenance window MCM IVR payments will not be available. You will hear this message if trying to make a payment during this window:

“Payments are under maintenance. To make a payment call back in X minutes.” where X is the number of minutes remaining until the maintenance window expires.

Members will be able to make payments via SmartHub during this window.

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MJM ELECTRIC COOPERATIVE

  • 18300 Shipman Rd - Carlinville, IL
  • (217)-707-6156
  • Non-Discrimination Policy

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©2025 MJM Electric Cooperative. All Rights Reserved.

  • About Us
    • Contact Us
    • What is a Cooperative?
    • How We're Governed
    • Where We Serve
    • Careers
    • About Touchstone Energy
  • Billing
    • Pay Your Bill
    • Billing and Payment Options
    • 2025 Rates
    • Rate Calculator
    • Understanding Your Bill
    • Understanding Demand
    • SmartHub Help
  • Outage Center
  • News & Events
    • Newsletters
    • Regular Board Meeting Minutes
    • Annual Meeting
  • Community
    • Operation Round Up
    • Scholarships
    • Youth Day & Tour
    • Creating Entrepreneurial Opportunities (CEO)
  • Find Ways to Save
    • Energy Saving Tips
    • PowerMoves Rebates
    • Renewable Energy Interconnection
    • IRA Tax Credits
    • New Home Construction Tips
    • Co-op Connections
  • Member Information
    • Capital Credits
    • Member Information Packet
    • Tree Trimming
    • Outdoor Lighting
    • Avoiding Energy Bill Scams
    • Generator Program
    • EV Info
  • Service Requirements