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SmartHub Help

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Click the buttons below to view handy "how-to" guides and videos for using our SmartHub Program for easy account access!

(Please note that the following tutorials have been made by SmartHub to be used at other companies as well, not just MJM, and may reference features that are not available for MJM members.)

How to...

  • Website
  • Android
  • Apple (iOS)

Sign up Instructions (PDF)

 

Manage Payment Options Instructions (PDF)

 

Pay Your Bill Instructions (PDF)

 

View Payment History Instructions (PDF)

 

Manage Auto Payments Instructions (PDF)

 

Manage Notification Contacts Instructions (PDF)

 

Manage Notifications Instructions (PDF)

 

Report an Outage or Service Instructions (PDF)

 

Use the News Feed Instructions (PDF)

 

Contact us Using SmartHub Instructions (PDF)

 

App Installation Instructions (PDF)

 

Change your Password Instructions (PDF)

 

Manage Payment Methods Instructions (PDF)

 

Pay Your Bill Instructions (PDF)

 

View Payment History Instructions (PDF)

 

Manage Auto Payments Instructions (PDF)

 

Review Usage Data Instructions (PDF)

 

Manage Notifications Instructions (PDF)

 

Report an Outage or Service Issue Instructions (PDF)

 

Use the News Feed Instructions (PDF)

 

Contact us using SmartHub Instructions (PDF)

 

Install the Free App Instructions (PDF)

 

Change your Password Instructions (PDF)

 

Manage Payment Methods Instructions (PDF)

 

Pay Your Bill Instructions (PDF)

 

View Payment History Instructions (PDF)

 

Manage Auto Payments Instructions (PDF)

 

Review Usage Data Instructions (PDF)

 

Manage Notifications Instructions (PDF)

 

Report an Outage or Service Issue Instructions (PDF)

 

Use the News Feed Instructions (PDF)

 

Contact us using SmartHub Instructions (PDF)

 

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MJM ELECTRIC COOPERATIVE

  • 18300 Shipman Rd - Carlinville, IL
  • (217)-707-6156
  • Non-Discrimination Policy

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©2025 MJM Electric Cooperative. All Rights Reserved.

  • About Us
    • Contact Us
    • What is a Cooperative?
    • How We're Governed
    • Where We Serve
    • Careers
    • About Touchstone Energy
  • Billing
    • Pay Your Bill
    • Billing and Payment Options
    • 2025 Rates
    • Rate Calculator
    • Understanding Your Bill
    • Understanding Demand
    • SmartHub Help
  • Outage Center
  • News & Events
    • Newsletters
    • Regular Board Meeting Minutes
    • Annual Meeting
  • Community
    • Operation Round Up
    • Scholarships
    • Youth Day & Tour
    • Creating Entrepreneurial Opportunities (CEO)
  • Find Ways to Save
    • Energy Saving Tips
    • PowerMoves Rebates
    • Renewable Energy Interconnection
    • IRA Tax Credits
    • New Home Construction Tips
    • Co-op Connections
  • Member Information
    • Capital Credits
    • Member Information Packet
    • Tree Trimming
    • Outdoor Lighting
    • Avoiding Energy Bill Scams
    • Generator Program
    • EV Info
  • Service Requirements