NISC plans to deploy version 1.24 patch 3 to the NISC Payment Gateway on Wednesday night, October 9th at 11:59 pm CT. They expect the maintenance window to be under 45 minutes, during which associated payment channels (SmartHub, E-bill, and Secure Payments IVR) will not be available. During the maintenance window when members try to make a payment in SmartHub or legacy E-bill they will be redirected to a page indicating the website is down for maintenance.
With this patch 3 release we are modifying data access to prevent the performance issue and downtime experienced with the payment gateway yesterday. This release includes various bug fixes as well as support for processing credit card payments for Palau National Communications Corp (PNCC) with Bank of Hawaii.