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Billing Change

REMINDER our billing dates have changed: Payment of the billing statement is due by the 15th of each month. Once an account becomes delinquent, the gross amount is due in full in our office by the end of the 8th day of the following month to avoid disconnection. Any payments not received in our office when we open on the 9th­­ day of the month following the due date, will be subject to disconnection immediately.

SmartHub Mobile V 2.35

The latest SmartHub Mobile version 2.35 is now ready and will start hitting the App Stores over the next week.  This version includes an update to allow members to change their paperless billing settings, but it won’t be available to use until other processes are updated by NISC.

SmartHub 2.35 Mobile Apps for iOS devices will be available in the Apple iTunes store over the next few days.  The Android version will use a slower incremental roll out and will also be available for Android devices in the Google Play store over the next week.

Payment Gateway Update V1.22

NISC will be deploying an update to the Payment Gateway on Wednesday night, January 3rd at 11:59 pm CT. They expect the maintenance window to be about 20 minutes, during which associated payment channels (SmartHub, E-bill, and Secure Payments IVR) will not be available. During the maintenance window when members try to make a payment in SmartHub or legacy E-bill they will be redirected to a page indicating the website is down for maintenance.

SmartHub Mobile 2.34 Release

The latest SmartHub Mobile version 2.34 is now ready and will start hitting the App Stores over the next week.

Some of the key updates in it include:

SmartHub Mobile 2.33 Update

The latest SmartHub Mobile version 2.33 is now ready and will start hitting the App Stores over the next week.

Some of the changes you will see include:

SmartHub App Update 2.31

SmartHub 2.31 Mobile Apps for iOS devices will be available in the Apple iTunes store over the next few days.  The Android version will use a slower incremental roll out and will also be available for Android devices in the Google Play store over the next week. Please update your device with the latest update when its available.  Specific updates are listed below:

Bill & Pay

Bill Status Message - The due date no longer states an amount was due if the due date is in the future.

 

Payments

SMS Notice

NISC will be sending out a text message to all SMS Registered Contacts starting at 2pm on Aug. 10th to test their switch to a new SMS provider.  After sending out this text message all new SMS alerts from NISC/MJM will come from the dedicated short code 768482.  You can reply “STOP” to block all future text messages from NISC/MJM.   The message you are receiving will display this:  “You will now receive SmartHub Alerts on 768482 Text STOP to 768482 to opt-out.”

If you have any questions please contact our office at 217-707-6156.

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