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Report an Outage

How to report your outage.

By phone

Call us at 1-800-648-4729. The line is available 24 hours a day, seven days a week.

By using our app

MJM's SmartHub app is available for both Apple and Android products. For instructions on reporting an outage and/or installing the app on your device, please visit our SmartHub Help page. 

Before contacting us, please be sure to check to see if your neighbors are without power as well. If your home is the only one in the neighborhood without power, please check your fuses or circuit breakers. 


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