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NISC Payment Gateway Maintenance

NISC will perform an update of Payment Gateway release version 1.22 on Monday night, October 9th at 11:59 pm CT. They expect the maintenance window to be under 1 hour, during which associated payment channels (SmartHub, E-bill, Secure Payments IVR, Recurring, Virtual Terminal and kiosks) will not be available. During the maintenance window when members try to make a payment in SmartHub or legacy E-bill they will be redirected to a page indicating the website is down for maintenance.
One change you will see as a member is when you change a card number or bank routing and/or bank account number, instead of receiving a message directing you to re-enter the number after you have already entered it, you now receive the message, “Your Auto Pay with Card Number ***************** or Bank Number has been updated. All related accounts have been updated.”

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